Davenport’s article “Putting the Enterprise into the Enterprise System†discusses the pros and cons of Enterprise Systems. These systems gather data—manufacturing, sales, logistics, financial, etc. , and then pull this data into a central warehouse that helps companies make informed business decisions. However, the Article’s main theme is, that while these can be powerful tools for an organization, the adoption of a cookie cutter solution may be counterproductive.The part that most interested me was the Article’s discussion that very often a software system designed by the software experts may, in fact, remove the competitive edge of that company. While we tend to think of computing systems as enhancing operations and making them more efficient through faster communication, automation, removing the need for people, etc. , I had never thought of them as having the potential to remove a company’s competitive advantage.Competitive advantage, of course, is doing something different that makes your company better than the others.
